GAT+ allows Admins to delegate access for a User account to another User for a certain period of hours. This may be for business purposes but it is also facilitates the fast search and viewing of all the account emails via another user’s browser.
BEFORE USING: Please ensure email delegation is allowed for users in your domain. Go to the G Suite Admin Console and under Apps > G Suite Apps > Settings for Gmail check if the email delegation box is allowed for your domain.
Launch the GAT+ tool, enter the User Audit section and click on the Email Info Tab.
In the Email Info Tab, select any user and click on the Actions button to add an email delegate to their account.
You have the ability to remove existing mail delegation which are already in place as well.
Here the Admin can select the account they wish to gain access to, then select the account they want to give this access to and finally select the number of hours they would like delegated access to be granted for. Once the request is sent, the Security Officer will still have to approve before the delegation is created.
Once granted the delegated account appears in the accounts drop down list when the profile picture is selected in Gmail.
The delegation will automatically be revoked after the requested time period.
Note: If during the period of delegation, the account under audit, logs into their Google account and goes to their email settings, then under ‘Accounts’ the account owner will see that the Admin has granted delegated access to the account.
In addition if the delegated user reads any unopened email in the audit account, this email will be marked as ‘read’.