Connections – External Email, File and Calendar contacts charted
As we have seen, using the collaboration graphs one can see the detailed picture of how and with whom collaboration occurred. Sometimes we need to see the bigger picture. What if we want to know what domains we communicated with and what other parties were involved in those communications? For this, we need the domain connections graphs.
Our Business Intelligence module provides 3 types of maps for domain level connections, by default these cover different periods. Drive covers one year of connections, emails cover one week of connections and calendar covers one month past and one year forward. In all cases, the time window can be varied.
Using this tool we can see how your domain is communicating with other Google domains across time. Our unique copyrighted chart always places your domain at the centre of the graph and shows its relationship with every other domain in the chart in a manner that reflects the size of the relationship, the direction of the relationship, the relative strength of the relationship and the relative age of the relationship based on activity. This extremely powerful graph can be drawn based on the data from any timeframe, and can be further filtered by narrowing the time window inside the original timeframe or by selecting relationships of different strengths inwards or outwards. There is nothing comparable in any other software environment.
With this chart, you can see both emerging and fading relationships. Managers can quickly identify when new relationships are starting and also when old relationships are fading. You can quite literally see at a single glance the activity horizons of your business. You have an instant view of the domains that your company are interfacing with, both through email, calendar appointments and document sharing. Communication differs from collaboration because it can be often one-way and may not form part of a collaborative event. It is also susceptible to a high level of noise. Spam like email in or out might be recorded, as might document sharing, that in both cases have no follow through, thus showing intent, but not action.
It is equally vital for managers to be able to track this.
This unique graph can give a manager a full view of the horizons of his or her department’s relationships, identifying new and emerging relationships on the right and old or fading ones on the left. A manager can identify the key opportunities even before they hear from their staff and can easily view which relationships are being neglected. Both the time frame and the ‘density’ of the relationship can be set by the manager. Email and document sharing are covered. There is no other tool in the world like this.
Domains Communication can also be approached from both the drive and email audit tools. This will allow for the powerful filtering options available in both these audits to be applied before displaying the domain network. For example, if a manager is only interested in the domain relationships of the sales team, then in the drive audit the manager can select that group as filter and if then if required further refine it the selection by selecting only spreadsheets. Any time period can be selected. Clicking through to the Domains Communication will then give a full visual summary of all spreadsheets shared to and from external domains. Anomalies will jump out immediately in a way that is not possible from a tabular view.
For example, you can pick a ‘user’ from your domain and instantly visualize all the other domains that user is sharing documents with, both inbound and outbound. It becomes immediately obvious which domains the strong relationships are with. Selecting any one of those domains and clicking on it shows what other domains are in that cross relationship.
Among the uses for this type of visualization are identifying cross relationships with external domains, identifying strong relationships that may need to be taken care of for a leaver. Identifying unusual or unexpected domain relationships. All of these become possible at a single glance.