Use desk phones with Google Voice

What’s changing

It’s now easier to set up and manage desk phones with Google Voice. Specifically, you can now use the Admin console to:

  • See all desk phones in your organization, including the model, phone status, assigned user, and more.
  • Provision a Polycom VVX x50 OBi Edition device to a specific user in just a few clicks. When you provision a phone, the user’s number will be assigned to the phone after an automatic update.

Use our Help Center to find out more and watch a brief video about how to set up desk phones with Google Voice.

Who’s impacted

Admins and end users

Why you’d use it

While Google Voice gives you the flexibility to use your work phone number on any device, there may be times when a desk phone is preferred or helps ease the transition from a legacy telephony system to Google Voice.

How to get started

  • Admins: Use our Help Center to see how to provision a desk phone for Voice.
  • End users: Once a desk phone has been set up for you by an admin, see how to use a desk phone with Voice.

Availability

Rollout details 

Google Voice subscriptions 

  • Available to Google Voice Standard and Google Voice Premier subscriptions.
  • Not available to Google Voice Starter subscriptions.

On/off by default? 

  • This feature will be OFF by default.

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